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Proposals
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PROPOSAL OF BRASIL
CIDIP CONVENTION ON CONSUMER PROTECTION
I.
GENERAL PROVISIONS
SCOPE OF APPLICATION
Art. 1.
Definition of Consumer
1. Consumer, for
the purposes of this Convention, is any natural person who,
with a business or professional, in transactions, contracts
and situations governed by this Convention acts for a
purpose which can be regarded as outside the scope of his
professional activity.
2. Regarded as
consumer are also third parties, such as family members of
the main consumer or other accompanying persons, who
directly enjoy the services and products contracted for, in
contracts governed by this Convention, as final consignee of
such contracts.
3. In the case of
travel and multi-property contracts, the following are
regarded as consumers:
a. the main
contracting party or the natural person who buys or agrees
to buy the holiday package, the trip or the time share for
this own use;
b. the
beneficiaries or third parties on behalf of whom the main
contracting party buys or agrees to buy the trip or the
holiday package and those who enjoy the trip or the
multi-property for a length of time, even though they are
not the main contracting party;
c. the assignee
or the natural person to whom the main contracting party or
the beneficiary assigns the trip or the holiday package or
the rights of use;
4. If the law
applicable by virtue of this Convention defines in a wider
or more favorable manner who is to be regarded as a consumer
or treats other agents as consumers, the judge entitled to
adjudicate the matter may take into consideration the
expanded scope of application of this Convention, if it is
more favorable to the consumer’s interests.
Art. 2. General
contractual protection
1. Contracts and
transactions involving consumers, especially those contracts
concluded at a distance by Internet, telephone or other
methods of telecommunications, when the consumer is in his
country of domicile, shall be governed by the law of this
country or by the law most favorable to the consumer. The
parties can choose the law, provided that the chosen law is
that of the place of conclusion of the contract, the place
of the contract performance, the place of the characteristic
performance, or the domicile or place of business of the
supplier of the products and services and that this law is
the one most favorable to the consumer.
2. To the
contracts concluded by the consumer when outside of his
country of domicile the law chosen by the parties shall
apply, provided the chosen law is that of the place of
conclusion of the contract, the place of performance, or the
consumer’s domicile.
Art. 3. Mandatory
rules
1.
Notwithstanding the preceding articles, the mandatory rules
of the country of forum shall necessarily apply for the
protection of the consumer.
2. If the
conclusion of the contract was preceded by any negotiations
or marketing by the supplier or its representatives,
especially shipment of advertising material, mail, e-mail
messages, prizes, invitations, maintenance of branch offices
or representatives, and other activities focused on the
supply of products and services and the creation of a
captive customer base in the country of the consumer’s
domicile, this country’s mandatory rules shall necessarily
apply for the protection of the consumer, in addition to
those of the country exercising jurisdiction and to the law
applicable to the contract or to the consumption relation.
Art. 4. Loophole
clause
1. The law
indicated as applicable by virtue of this Convention might
not be applicable in certain cases, if, considering all the
circumstances relevant to the case, the connection with the
law indicated as applicable is insufficient and the case
itself is closely related to another law, more favorable to
the consumer.
Art. 5. Excluded
issues
1. This
Convention is not concerned with:
a. Transport
contracts governed by International Conventions;
b. Insurance
contracts;
c. Contractual
obligations expressly excluded from the sphere of
application of the CIDIP V on international contracts;
d. Contracts for
international transactions, conducted between traders and
businessmen;
e. All other
contracts and consumption relations, as well as the
obligations arising from them, involving consumers governed
by specific conventions.
II. PROTECTION IN SPECIFIC SITUATIONS
Art. 6. Travel
and tourism contracts
1. Individual
travel contracts concluded in package or with combined
services, such as a tourist group or together with other
hotel and/or tourist services, shall be governed by the law
of the consumer’s place of domicile, if it is also the place
of business or branch of the travel agency which sold the
travel contract, or where the offer was made, or advertising
or any prior negotiations by the dealer, carrier, agency or
its autonym representative occurred.
2. In all other
cases, to individual travel contracts concluded in package
or combined such as a tourist group or together with other
hotel and/or tourist services, the law of the place where
the consumer declares his acceptance of the contract shall
apply.
3. To travel
contracts, not governed by international conventions,
concluded through standard contracts or standard terms, the
law of the place where the consumer declares his acceptance
of the contract shall apply.
Art. 7.
Time-share or multi-property contracts
1. The consumer
protection mandatory rules of the country of physical
location of the leisure and hotel facilities, which rent,
lease or sell the right of use in multi-property or time
share property, located in the States parties to this
Convention, apply cumulatively to these contracts in favor
of the consumers.
2. The rules of
the country where the offer is made, where advertising or
any marketing activity, such as telephone calls, invitations
for receptions, meetings, parties, shipment of prizes,
raffles, all-paid trips or incentive programs, among other
business activities, are conducted by representatives or
owners, organizers and managers of the time-share or
multi-property, or where pre-contracts or contracts for the
multi-property or for the right of use/enjoyment of property
are signed, shall be interpreted in favor of the consumer,
regarding information, the right to change one’s mind and
deadlines, as well as the causes of termination of the
contract or pre-contract, and thus determine the exact
content of the concluded contract and the possibility of
payment or of signing credit card receipts during this
period. |