Public management faces major challenges in Latin America: a population demanding transparency, greater efficiency, more personalized responses and direct communication channels—tasks that require new approaches, but above all, multidimensional perspectives.

In this forum, organized with the Universidad Internacional de La Rioja (UNIR), we will be joined by experts from the OAS Department for Effective Public Management (DEPM) and from academia to address these challenges and explore new perspectives.

Register here to attend this free online forum, where you can participate with your comments and questions. A certificate of attendance* will be issued.

We look forward to seeing you!

*The certificate of attendance will be awarded by UNIR. To obtain it, it is essential that you register in advance and log in to Zoom with your full name and the same email address used to register, and that you have attended at least 50% of the total time of both sessions.

PROGRAM (Event ONLY in Spanish)

Monday, March 24

*4:00 p.m. Spanish peninsular time; 9:00 a.m. EST, Mexico; 10:00 a.m. Colombia, Ecuador and Peru

4:00 p.m. – Introduction and welcome

• Lola Arranz, Vice Dean of the UNIR School of Law.
• María Fernanda Trigo, Director of the Department for Effective Public Management (DEPM) at the OAS.

4:10 p.m. – Public management as a system: people, assets, data, and technologies

• Silverio Zebral Filho, Head of the Government Innovation Unit at DEPM/OAS.

4:30 p.m. – Public management: assets, data, and technologies

• José Luis Ros, Coordinator of the Master's Degree in Digital Administration and Open Government at UNIR.
• Helena Fonseca, Specialist in the OAS Public Procurement Program.
• Mike Mora, Specialist in Public Sector Efficiency at the OAS.

Tuesday, March 25

*4:00 p.m. Spanish peninsular time; 9:00 a.m. EST, Mexico; 10:00 a.m. Colombia, Ecuador, Peru

4:00 p.m. – Welcome

• Silverio Zebral Filho, Head of the Government Innovation Unit at DEPM/OAS.

4:10 p.m. – Public management: people

• Rebecca Omaña, Specialist, DEPM/OAS. “Identity for access to effective citizenship”
• Betty Arévalo, Specialist, DEPM/OAS. “State capacities for effectiveness: The OAS School of Governance”
• Iván Ochsenius, Professor of Public Management at UNIR. “Behavioral insights applied to public policy”

5:10 p.m. – Public management in the twenty-first century: open data; challenges and trends in open and complex governance

• Víctor Bonilla, Academic Director of the Master's Degree in Public Management and Leadership at UNIR.

Start time by country

• 4:00 PM Spain (mainland)

• 10:00 AM Colombia

• 10:00 AM Ecuador

• 9:00 AM Mexico City

• 10:00 AM Peru

• 9:00 AM Central America